Support & FAQs
MaP Community
The MaP Community’s web address is community.museumprogress.com. The community website and all member account information are hosted on the Circle platform.
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While on the community website, click on your avatar in the upper right and select “edit profile”. Here’s the direct link.
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On the community website, click on your icon in the upper right and choose “notifications”.
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On the community website, click on your avatar in the upper right and choose “billing” from the dropdown menu. Here is the direct link to subscription info.
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On the community website, click on your avatar in the upper right and choose “billing” from the dropdown menu. Click on the “History” tab to find links to past invoices. Here is the direct link to your billing history.
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On the community website, click on your avatar in the upper right and choose “billing” from the dropdown menu. Click on the “Payment Methods” tab to find links to past invoices. Here is the direct link to payment methods.
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On the community website, click on your avatar in the upper right and choose “billing” from the dropdown menu.
Click on the “Subscriptions” tab to view current subscriptions. (Direct Link)
Click on the ellipses on the right and choose “cancel”.
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You can request a refund within seven days of any transaction. Email community(at)museumprogress.com.
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If you’re on an annual membership plan, you will receive an email 30 days before your renewal date letting you know that your subscription will renew in one month.
If you’re on a monthly plan, you will not receive a reminder email. Feel free to set a reminder on your calendar application if you’d like a reminder for a monthly transaction.
Invoices
If you have questions or need help with an invoice you received, please email us.
Other Questions
For all other questions, please contact us.