Fight Bubbles With Bubbles
What keeps museums in the bubble may be what helps get them out of it.
Read →What keeps museums in the bubble may be what helps get them out of it.
Read →We’re experimenting with more proactive help for members. Here are three things we’re trying: Using what we know about our participants, we suggest introductions to other members w…
When you search our website, relevant phrases you’ve highlighted appear first. This makes it easier to return to ideas that resonated with you.
Share a time you learned something about your visitors that should have changed how your museum works, and hasn’t yet.
Jersey Mike’s is a sandwich chain that claims it has a special sauce. You can get your sandwich made “Mike’s way”, which means you get “Mike…
Outcomes Assessment* results can now be printed without funkiness. Members who have taken the assessment can print from their dashboard on t…
Leaders need help from the people they lead.
My colleagues and I recently surveyed nearly 7,000 visitors across sixteen U.S. history museums to find out what well-being benefits visitors actually experience — and how long…
I came across this article, Evaluation, Research, and Communities of Practice: Program Evaluation in Museums, and thought it was really interesting. The author, Lynda Kelly, asks…
Every measurement is a reduction — a simplified picture of something more complex. That’s what makes it useful. But having the richness of our work compressed into something…
During The Outcomes Conversation, a few of us started talking about what it would look like to go deeper — to pull in research and literature that connects to the outcomes…
There are lots of background processes running on your computer at any given time. You don’t think about them unless something goes wrong and you have to force quit something or…
Previously, a museum with fewer than ten staff needed every person to take our Outcomes Assessment to get an alignment map for their institution. Now, a team of up to nine needs…
Can turning static text into something more like a shared canvas fuel more active participation among readers? A shared surface you can mark up can help the author understand…
Martin Brandt Djupdræt and John Falk lead a working session on what visitors value about museums, and why the most meaningful outcomes can be challenging to measure.
There are lots of background processes running on your computer at any given time. You don’t think about them unless something goes wrong and you have to force quit something or…
Previously, a museum with fewer than ten staff needed every person to take our Outcomes Assessment to get an alignment map for their institution. Now, a team of up to nine needs…
Can turning static text into something more like a shared canvas fuel more active participation among readers? A shared surface you can mark up can help the author understand…