The Progress Report
A newsletter for museum professionals that’s serious about audience progress but playful about the process.
Contributors
- Alexa Magladry 1
- Aubrey Bergauer 1
- Ben Mosior 1
- Erin Milbeck Wilcox 2
- Isabel Singer 1
- Isabella Bruno 2
- Jennifer DePrizio 1
- Kelly Cannon 3
- Kimberlee Kiehl 1
- Krista Dahl Kusuma 1
- Kyle Bowen 159
- Lynda Kelly 1
- Nameiko Miller 1
- Rachel Ropeik 1
- Randi Korn 1
- Rebekah Harding 1
- Robert Weisberg 1
- Rosie Siemer 11
- Ruth Hartt 1
- Steve Boyd-Smith 1
- Susan Hawksworth 2
Two critical challenges to diversifying audiences: Availability and Alignment
Are museums trapped in an echo chamber? Explore how rethinking availability and alignment can transform community engagement and support progress.
Demographic segmentation can help museums focus on what matters
Audience segmentation is a creative act that defines the museum as much as the audience.
The Perils of Project-Based Research: Why Continuous Listening Matters
Notes on the art of indirect questioning and the power of systems over goals.
Amplifying Challenges for Strategic Advantage
Embracing potential threats as certainties can galvanize efforts and drive innovation, turning weaknesses into strengths.
Five Years Later: Why Are Administrators Still Not Thinking About the Online Sales Experience?
Research continues to show that difficult online ticket purchasing processes deter museum visitors, yet many institutions still fail to prioritize user experience improvements.
Is “practical” just another word for “easy”?
Museums can view the effort required for progress-space research as an opportunity to tackle significant challenges and rebuild community trust.
What if research were your most effective community outreach tool?
By inviting individuals to share their goals one-on-one, museums can demonstrate genuine respect and interest, helping to rebuild trust with communities.
Why take turns when you can take power?
Lessons from a poltergeist on the art of turn-taking.