The Membership Innovation Group
MaP Community Programs
Invest in your professional development and grow your museum’s membership program.
Program Overview
Co-facilitated by museum membership expert Rosie Siemer, CEO of FIVESEED, and Kyle Bowen, founder of Museums as Progress (MaP), participation in the Membership Innovation Group offers practical tips and invaluable resources focused on key aspects of membership, including member experience, benefits, retention, program management, and marketing strategies.
With a focus on collaborative learning, the Membership Innovation Group covers a wide range of topics throughout the year to help you and your team make better decisions about the member experience, membership benefits, marketing strategies, and overall program management.
“When I first joined, it was smaller than I expected, but that turned out to be a feature, not a bug … The group quickly connected me with expertise and peers in the field. This is exactly what I needed to keep navigating the changing landscape of museum membership. Our real-time discussions are useful and current.”
— Katharine Mead, Membership and Grants Manager at The Rockwell Museum
Choose the plan that’s right for you.
Membership Innovator
✓ Learn from special guests who are introducing new membership models at their institutions
✓ Bring your membership program challenges to the group, and let us workshop solutions with you
✓ 10-day free trial, no payment information required
$4.99/month or $39/year
No credit card required
Supporting Member
Access all the benefits in the Membership Innovator plan, plus:
✓ MaP Book Club
✓ Research Office Hours (ROH)
✓ Access on-demand programs in the Recordings Library, including past sessions of the MI Group
✓ Free or discounted access to workshops and courses
✓ Early access to findings from MaP Labs
✓ A Supporting Member Badge badge on your profile that shows you’re helping us keep the MaP pirate ship afloat (🏴☠️)
✓ 10-day free trial, no payment information required
$10.99/month or $88/year
No credit card required
Print the factsheet for your colleagues.
If you'd like to receive support from your institution to join the Membership Innovation Group, make a copy of our Google Doc or download the Word template below to share with your supervisor.
If you’d like to invite your colleagues to participate in The Membership Innovation Group with you, sign up for a Museum Membership.
Already a community member?
Log in to your account at community.museumprogress.com to manage your membership.
FAQs
Where do I find the list of upcoming events?
The MI Group is hosted in the MaP Community website: https://community.museumprogress.com/c/membership-innovation-events
The page will be locked until you join. Here’s a snapshot of what you’ll see once you register:
What is the schedule? When does the group meet?
The group meets at least five times each season (about once a month). There is no set day or time, but events are typically scheduled for Tuesdays, Wednesdays, or Thursdays between 12 and 5pm ET.
I started a free trial to attend a specific event, but my trial expired too soon! Can you help?
Sure. Just email community(at)museumprogress.com, and we’ll extend your trial.
How do I manage my account? (renewals, cancelations, and payment methods)
You can manage you membership under your account settings in the MaP Community website: https://community.museumprogress.com/account
There you’ll find options to :
manage your subscription: https://community.museumprogress.com/account/billing?tab=subscriptions
download invoices: https://community.museumprogress.com/account/billing?tab=billingHistory
update your payment method: https://community.museumprogress.com/account/billing?tab=paymentMethods
Subscription renewals are automatic, but you’ll get a reminder email 30 days before your membership renews. You can update or cancel your membership at any time in a few clicks:
Ask us about The MI Group
Email us: community(at)museumprogress.com.