The Museums as Progress Report

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The Progress Report is a newsletter for museum professionals that’s serious about audience progress but playful about the process.

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Point! Counterpoint!
#play Kyle Bowen #play Kyle Bowen

Point! Counterpoint!

A study reveals how empathy is easier when we think in analogous terms, but true empathy requires continuous exposure and deep listening. Try applying this approach in your museum, remembering that listening is a skill everyone can develop.

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General Practices vs. General Progress
#play Kyle Bowen #play Kyle Bowen

General Practices vs. General Progress

Two generals from two different field armies want to learn through listening. Both want to improve conditions and results but for different reasons. Let’s call them General Practices and General Progress.

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